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Contacts for the ETSC Office:
Michigan State Police Headquarters
714 S. Harrison Road
East Lansing, Michigan 48823
ETSC Telephone: (517) 336-2666
ETSC Fax Number: (517) 336-6230
ETSC Dispatcher Training: (517) 336-3438
Harriet Miller-Brown, State 9-1-1 Administrator
millerhr@michigan.gov
Janet Hengesbach, Administrative Assistant
MSPetsc@michigan.gov
Gina Rosendall, Analyst
rosendag@michigan.gov
Annual Report - Cover Letter
ETSC-001
ETSC-003
ETSC-301
MPSC U-#15489
Template Resolution #1
Template Resolution #2
Surcharge Affidavit
MPSC Application Instructions
Revised ETSC-400A
Revised ETSC-400B
Communications Provider Letter
Communications Provider Electronic Form
Communications Provider Surcharge Notice
Michigan Guide for VoIP Deployment
Michigan ETSC Recommended Guideline for Telematics Service Provider 9-1-1 Trunk
Recommendations for Minimum Telecommunicator Training Standards in the State of Michigan
Customer Alert - Internet Based Telephone Service and 9-1-1
Enrolled SB 410
Enrolled SB 411
Summary memo of legislative changes
Michigan Compiled 911 Laws
2007 Emergency Telephone Service Committee Members
ETSC By-Laws
ETSC Meeting Dates
ETSC Meeting Minutes
ETSC Suggested Policies
ETSC Subcommittees
Notice to Training Providers
Request for Training Course Approval
Listing for Approved Training Courses
PSAP Payment History by Year
Dispatcher Training Course Approval Processing and Approval Listing
Allowable/Disallowable Wireless Training Expenses
Training Fund Use Compliance Policy
Rules for Challenges and Appeals to the Dispatcher Training Fund Distribution Process
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