• File Unemployment Claim By Telephone
You can file for unemployment benefits by telephone from anywhere in Michigan or North America. The state's unemployment insurance program has established a special toll-free telephone number for you to use in filing a new claim or reopening an established claim.

• File Unemployment Claim By Internet
To file your new unemployment claim or to reopen an established claim through the Internet, visit our website www.michigan.gov/uia. The online application is available from 7:00 a.m. Monday to 7:00 p.m. Saturday.

• UIA B2G On-Line Services
Employers can now perform a variety of UIA functions and access UIA tax account information on-line. Click on the UIA Business to Government Web Services (UIA B2G) link for a full list of UIA B2G on-line services.

• Information on extension of unemployment benefits
The Federal Emergency Unemployment Compensation bill has been signed into law; the Agency is in the process of individually notifying all potentially eligible customers by mail with instructions on how to apply. Please allow 7 to 10 business days for this process to occur before calling to inquire about the extension.

• Subscribe to the Michigan Employer Advisor Newsletter
We have stopped publishing the Michigan Employer Advisor newsletter on paper. Subscribe here to receive future editions of the Advisor electronically.

• Tax Teams Are Changing 
We want to service employers better! To improve efficiency, quality of work, and timeliness in processing your requests, the Agency is changing the way we service our employers. Currently, the Employer Tax Teams service your account based on the last three digits of your seven-digit Employer Account Number. Effective June 2, 2008, employers who call the Tax Office with questions, requests, or for other assistance will be serviced by the next available staff person in the area that handles the function.

• Electronic Payments
Unemployed workers in Michigan can stop looking for their unemployment checks to be in the mail. We now offer unemployed workers a choice between two new electronic options for receiving their unemployment benefits: either direct deposit into workers' bank or credit union account or by debit card. These new methods for delivering unemployment benefits are faster, more secure and more cost efficient than mailed paper checks. The debit card and direct deposit options are now offered to newly unemployed workers as they apply for unemployment benefits.

• Stand-Alone UIA Schedule B 
UIA Schedule B is included in the 518 Booklets, "Registration for Michigan Taxes," used by employers starting NEW businesses to register those new businesses for various kinds of Michigan business taxes, including unemployment compensation taxes. PLEASE NOTE: UIA SCHEDULE B MUST BE COMPLETED WHENEVER THERE IS A TRANSFER OF ORGANIZATION (EMPLOYEES), TRADE (CUSTOMERS/ACCOUNTS), BUSINESS (PRODUCTS/SERVICES), OR ASSETS BETWEEN BUSINESS ENTITIES, EVEN THOSE ALREADY IN EXISTENCE. UIA Schedule B is therefore being made available on the internet as a stand-alone form, as a convenience to the employer community, so that it can be filed by the employer receiving (acquiring) the organization, trade, business, or assets of another employer, or another subsidiary of the same employer, EVEN when the acquiring entity is not a NEW business entity.

• Michigan Targets SUTA Dumping
Michigan's unemployment insurance program is starting to crack down on employers that are trying to reduce their high unemployment rates through various tax-avoidance practices. Known as SUTA (state unemployment tax act) dumping, these sophisticated shell games are costing Michigan's unemployment trust fund up to an estimated $95 million a year. Many of these unethical practices are already illegal.

• How to Inquire About Your Claim
If you have filed for unemployment benefits by Internet or telephone and have a question or problem with your claim, call our telephone filed claims number to inquire. The inquiry option is available weekdays between 8:00 a.m. and 4:30 p.m.

• Problem Resolution Offices - Need Help?
The UIA's five Problem Resolution Offices (PROs) resolve customer problems and provide access to automated resources. PROs provide telephones and computers for customers who may not have access to a computer or telephone to file their claim. They also provide in-person help for problems with claims. PROs are open 8 a.m. to 3 p.m. (Eastern time) weekdays, except state holidays.